Public thanks to Racing905
04-19-2004, 04:38 PM
#1
DNFstunt
Thread Starter
Join Date: Sep 2003
Location: Mississauga, Ontario
Age: 41
Posts: 4,503
I just got off the phone with Stephaine of Racing905 . . . . Heres the deal:
I ordered a cage and 12-bar for my ride at stuntwars in February. I rock a '96 ZX6R (yes, I know . . . but its all I got) Anyways, Aaron agreed to make me a one-off cage and 12-bar because he didn't already produce stuff for my bike. We banged out a price so I was happy.
ANYWAYS, they are super busy, plus its international shipping, so I get the stuff just last week. Turns out they made an honest mistake, and designed off of the wrond kawi ZX model. HOWEVER the cage does bolt up(similar frame), however I had to make some custom spacers and muscle it on there to fit. I bolted it down and it looks all good.
As for the 12-bar, the subframe of the bike they designed off is about 1/2" - 3/4" less wide than mine, so I had to get it cut, re-welded and some grinding here and there to get it to fit, and of course then re-paint it, so the **** don't rust.
905 is fully-refunding me my money for the 12 bar, and Aaron has promised that if this cage doesn't satisfy me at all, he will free-of-charge build me a new one off of the exact same bike I ride, and send it to me on his dollar.
Just wanted to share the experience and let everyone know what their customer service is all about. They admit they screwed up, and I am VERY satisfied with their actions to correct an honest mistake.
Thanks again racing905!!
.
I ordered a cage and 12-bar for my ride at stuntwars in February. I rock a '96 ZX6R (yes, I know . . . but its all I got) Anyways, Aaron agreed to make me a one-off cage and 12-bar because he didn't already produce stuff for my bike. We banged out a price so I was happy.
ANYWAYS, they are super busy, plus its international shipping, so I get the stuff just last week. Turns out they made an honest mistake, and designed off of the wrond kawi ZX model. HOWEVER the cage does bolt up(similar frame), however I had to make some custom spacers and muscle it on there to fit. I bolted it down and it looks all good.
As for the 12-bar, the subframe of the bike they designed off is about 1/2" - 3/4" less wide than mine, so I had to get it cut, re-welded and some grinding here and there to get it to fit, and of course then re-paint it, so the **** don't rust.
905 is fully-refunding me my money for the 12 bar, and Aaron has promised that if this cage doesn't satisfy me at all, he will free-of-charge build me a new one off of the exact same bike I ride, and send it to me on his dollar.
Just wanted to share the experience and let everyone know what their customer service is all about. They admit they screwed up, and I am VERY satisfied with their actions to correct an honest mistake.
Thanks again racing905!!
. 
04-20-2004, 07:34 PM
#6
Registered User
Join Date: Jun 2003
Location: u town
Age: 50
Posts: 143
Re: Public thanks to Racing905
Originally Posted by DNFstar
I just got off the phone with Stephaine of Racing905 . . . . Heres the deal:
I ordered a cage and 12-bar for my ride at stuntwars in February. I rock a '96 ZX6R (yes, I know . . . but its all I got) Anyways, Aaron agreed to make me a one-off cage and 12-bar because he didn't already produce stuff for my bike. We banged out a price so I was happy.
ANYWAYS, they are super busy, plus its international shipping, so I get the stuff just last week. Turns out they made an honest mistake, and designed off of the wrond kawi ZX model. HOWEVER the cage does bolt up(similar frame), however I had to make some custom spacers and muscle it on there to fit. I bolted it down and it looks all good.
As for the 12-bar, the subframe of the bike they designed off is about 1/2" - 3/4" less wide than mine, so I had to get it cut, re-welded and some grinding here and there to get it to fit, and of course then re-paint it, so the **** don't rust.
905 is fully-refunding me my money for the 12 bar, and Aaron has promised that if this cage doesn't satisfy me at all, he will free-of-charge build me a new one off of the exact same bike I ride, and send it to me on his dollar.
Just wanted to share the experience and let everyone know what their customer service is all about. They admit they screwed up, and I am VERY satisfied with their actions to correct an honest mistake.
Thanks again racing905!!.
I ordered a cage and 12-bar for my ride at stuntwars in February. I rock a '96 ZX6R (yes, I know . . . but its all I got) Anyways, Aaron agreed to make me a one-off cage and 12-bar because he didn't already produce stuff for my bike. We banged out a price so I was happy.
ANYWAYS, they are super busy, plus its international shipping, so I get the stuff just last week. Turns out they made an honest mistake, and designed off of the wrond kawi ZX model. HOWEVER the cage does bolt up(similar frame), however I had to make some custom spacers and muscle it on there to fit. I bolted it down and it looks all good.
As for the 12-bar, the subframe of the bike they designed off is about 1/2" - 3/4" less wide than mine, so I had to get it cut, re-welded and some grinding here and there to get it to fit, and of course then re-paint it, so the **** don't rust.
905 is fully-refunding me my money for the 12 bar, and Aaron has promised that if this cage doesn't satisfy me at all, he will free-of-charge build me a new one off of the exact same bike I ride, and send it to me on his dollar.
Just wanted to share the experience and let everyone know what their customer service is all about. They admit they screwed up, and I am VERY satisfied with their actions to correct an honest mistake.
Thanks again racing905!!
.
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