HAI BIKESHOP...has any1 had trouble with them?
#41
Re: HAI BIKESHOP...has any1 had trouble with them?
everybody forgets how good hai actually was. They were one of the only stunt part dealers in the country for a while, and always charged fair prices and kept it real. I ordered all my parts from them 3 years ago and they were great. Weather it was cause of tice or not im not sure. Im sure when the economy picks back up then mark will stock more ****, no ones made of money... and im sure he gets hundreds of emails a day so that could be why hes slow to respond... I just dont think its right to **** on someone whos givin this sport so much And thats not sayin that i wouldnt be pissed off if i didnt get my **** in a timely fashion, but puttin a shop on blast like this is wrong giving the circumstances
speakin of which he emailed me back 2day from yesterday about my order with the tracking number, idont have the package yet but i tracked it and it said delivered...luckilly i work with these bastards, but someone gettin cursed out 2mrw 1st thing in the mornin
#46
Re: HAI BIKESHOP...has any1 had trouble with them?
Well i got my stuff on saturday, so within a week. A++ for HAI in my book! However they did jip me of a sticker i paid for. But im sure he'll send it out once i call him.
#48
Re: HAI BIKESHOP...has any1 had trouble with them?
I will openly apologize for anybody that has any issues with us in the past. It is true, we did close the actual retail site and go internet only about a year ago. Unfortunately we like everybody else were affected by the economy and paying $200K and up a year in expenses wasn't happening anymore. Please just keep in mind that Stunt Riding in general is inherently a small sport and thus small providers. Many parts are made to order and will take longer for shipping, but if you ever have any questions please let us know. The phone is always forwarded to a cell phone now when we're out of the shop, so if we're out getting parts or working on a project we should be around to help with whatever we can.
#50
Re: HAI BIKESHOP...has any1 had trouble with them?
I will openly apologize for anybody that has any issues with us in the past. It is true, we did close the actual retail site and go internet only about a year ago. Unfortunately we like everybody else were affected by the economy and paying $200K and up a year in expenses wasn't happening anymore. Please just keep in mind that Stunt Riding in general is inherently a small sport and thus small providers. Many parts are made to order and will take longer for shipping, but if you ever have any questions please let us know. The phone is always forwarded to a cell phone now when we're out of the shop, so if we're out getting parts or working on a project we should be around to help with whatever we can.
#53
Re: HAI BIKESHOP...has any1 had trouble with them?
Oh yeah, website is back up. We changed some stuff with our hose over the weekend. If you need something swapped just shoot me a call in the morning.
#54
Re: HAI BIKESHOP...has any1 had trouble with them?
I understand the "economic times",, but,,if you're gonna offer a service then explain to the consumer that they wont be getting there parts in a timely fashion because of it,,,and explain that!!,, before they put down there hard earned money ,,not after...
#55
Re: HAI BIKESHOP...has any1 had trouble with them?
Completely agree. That's exactly where there are notes to that extent on several of the product categories, individual products and checkout pages. Although even with that they can be easy to look over so it's certainly not a cure all method.
#56
Re: HAI BIKESHOP...has any1 had trouble with them?
H.A.I is synonymous for "stunting" What a great response!!,, even though that is in the small print. I hope the H.A.I brand will continue to support stunt riding even when times are tuff..Just keep in touch with the emails from the consumers and I'm sure the H.A.I name will stay that way
#57
Re: HAI BIKESHOP...has any1 had trouble with them?
Good to see the hai name still going i have had loads of stuff from them in the past the only hold-ups being when they are waiting on someone else plus they always treated us good when we come over for stuntwars
#59
Re: HAI BIKESHOP...has any1 had trouble with them?
i would have just been satisfied with a tracking number so i know when it was shipped and where it was..... i'm sure alot of people would appreciate one....
anyway the sprocket i got from hai was too wide, so when i got on the hai website it said it was expired and no longer workin, so i thought they went out of business, thought i was **** outa luck, and took my dremel to it so i could use it....
now i'm freakin screwed on getting the right one:b anghead