ruthless rah

speakin of which he emailed me back 2day from yesterday about my order with the tracking number, idont have the package yet but i tracked it and it said delivered...luckilly i work with these bastards, but someone gettin cursed out 2mrw 1st thing in the mornin

moto-madness.co

Their website isn't even up anymore from what I can see today.

clutchitup21

yep... didn't work for me either

Criscone24

yah i went to track my order and no website..coool...

coasterboy

what up i ordered four piston brackit from them, it took 5 workin days. i shipped by way of usps. i live on the east coast same as hai.

Criscone24

Well i got my stuff on saturday, so within a week. A++ for HAI in my book! However they did jip me of a sticker i paid for. But im sure he'll send it out once i call him.

ruthless rah

hai is back up and workin

H.A.I.Famous

I will openly apologize for anybody that has any issues with us in the past. It is true, we did close the actual retail site and go internet only about a year ago. Unfortunately we like everybody else were affected by the economy and paying $200K and up a year in expenses wasn't happening anymore. Please just keep in mind that Stunt Riding in general is inherently a small sport and thus small providers. Many parts are made to order and will take longer for shipping, but if you ever have any questions please let us know. The phone is always forwarded to a cell phone now when we're out of the shop, so if we're out getting parts or working on a project we should be around to help with whatever we can.

Arslinger

dont plan on getting your **** for at least a month, nice ppl there tho

clutchitup21

Criscone24

Got my parts within a week, like he said above it depends on what you order. A++ for HAI in my book.

haynmogli

haha got my parts like i said in the last post but it were the wrong parts...and the site is down :/!! like the free stickers though

H.A.I.Famous

Oh yeah, website is back up. We changed some stuff with our hose over the weekend. If you need something swapped just shoot me a call in the morning.

PLAYA-P

I understand the "economic times",, but,,if you're gonna offer a service then explain to the consumer that they wont be getting there parts in a timely fashion because of it,,,and explain that!!,, before they put down there hard earned money ,,not after...

H.A.I.Famous

Completely agree. That's exactly where there are notes to that extent on several of the product categories, individual products and checkout pages. Although even with that they can be easy to look over so it's certainly not a cure all method.

PLAYA-P

H.A.I is synonymous for "stunting" What a great response!!,, even though that is in the small print. I hope the H.A.I brand will continue to support stunt riding even when times are tuff..Just keep in touch with the emails from the consumers and I'm sure the H.A.I name will stay that way

Tee-rex

Good to see the hai name still going i have had loads of stuff from them in the past the only hold-ups being when they are waiting on someone else plus they always treated us good when we come over for stuntwars

moto-madness.co

Good to hear man. The economy will pick back up this year.

clutchitup21

i would have just been satisfied with a tracking number so i know when it was shipped and where it was..... i'm sure alot of people would appreciate one....
anyway the sprocket i got from hai was too wide, so when i got on the hai website it said it was expired and no longer workin, so i thought they went out of business, thought i was **** outa luck, and took my dremel to it so i could use it....
now i'm freakin screwed on getting the right one:b anghead

bikestyles-chub

hai for life...mark is greet....relax.