cant contact HAI
03-04-2009, 01:46 PM
#5
I Have Too Much Free Time
Join Date: Oct 2002
Location: Bangor, ME
Age: 45
Posts: 16,003
03-04-2009, 01:55 PM
#6
El Mas Puto Del Lugar
Thread Starter
Join Date: May 2004
Location: Barcelona, Spain
Age: 38
Posts: 4,300
Re: cant contact HAI
yeah maybe is that, thanks for the info zuki... ive always been nice to Mark and mark to me but im waiting for a +$900 order since december 8 and even with some problems we have had with my direction, im startin to get impatient... a tracking # is all i ask for
03-04-2009, 01:59 PM
#8
Registered User
Join Date: Jun 2005
Location: THEUNTOUCHABLEMOVIE.COM
Age: 40
Posts: 970
03-04-2009, 02:03 PM
#9
El Mas Puto Del Lugar
Thread Starter
Join Date: May 2004
Location: Barcelona, Spain
Age: 38
Posts: 4,300
Re: cant contact HAI
is the first time i buy from HAI but many friends of mine have done it before and they havent had any problem.. i know HAI is secure, profesional and whatever but things have been a lil diferent with me
Sub-Total: $676.53
United Parcel Service (1 x 18.50lbs) (Worldwide Expedited): $238.28
Total: $914.81
Sub-Total: $676.53
United Parcel Service (1 x 18.50lbs) (Worldwide Expedited): $238.28
Total: $914.81
03-04-2009, 02:06 PM
#10
El Mas Puto Del Lugar
Thread Starter
Join Date: May 2004
Location: Barcelona, Spain
Age: 38
Posts: 4,300
Re: cant contact HAI
03-04-2009, 03:32 PM
#11
Registered User
Join Date: Aug 2005
Location: Berlin, Germany
Age: 43
Posts: 2,353
Re: cant contact HAI
I just mailed with him a couple days ago without problems but my friend had the same problem like you, now he uses a different mail address and it works, you might want do the same
03-04-2009, 03:35 PM
#12
I Have Too Much Free Time
Join Date: Oct 2002
Location: Bangor, ME
Age: 45
Posts: 16,003
Re: cant contact HAI
Call them. They don't care how bad your english is. They need to let you know what's going on. That's a lot of money to be out since December.
03-04-2009, 03:41 PM
#13
★ King of brake lines ★
Join Date: Jun 2008
Location: Croatia ♥ ♥ ♣ ♠
Age: 35
Posts: 15,775
Re: cant contact HAI
tricky,can you tell me how you need to pay for taxe to get something from HAI?
Last edited by Juca; 03-04-2009 at 03:43 PM.
03-04-2009, 03:48 PM
#14
Registered User
Join Date: Aug 2005
Location: Berlin, Germany
Age: 43
Posts: 2,353
Re: cant contact HAI
I guess you mean custom fees and sales tax of your country right?
When I order something the customs keep the package and send me a letter to pick it up at their office, then I have to pay custom fees (3,5% on most parts over here) for everything worth more than 150€ and german sales tax for everything (19%) and can take the package with me.
03-04-2009, 04:33 PM
#15
Stuntride.com
Join Date: Feb 2008
Location: Syracuse NY
Posts: 2,736
Re: cant contact HAI
is the first time i buy from HAI but many friends of mine have done it before and they havent had any problem.. i know HAI is secure, profesional and whatever but things have been a lil diferent with me
Sub-Total: $676.53
United Parcel Service (1 x 18.50lbs) (Worldwide Expedited): $238.28
Total: $914.81
Sub-Total: $676.53
United Parcel Service (1 x 18.50lbs) (Worldwide Expedited): $238.28
Total: $914.81
i work for ups..and i wanna know why i dont see any of that money lol
holyyy fawkkk thats alot of money to ship
03-04-2009, 05:31 PM
#16
El Mas Puto Del Lugar
Thread Starter
Join Date: May 2004
Location: Barcelona, Spain
Age: 38
Posts: 4,300
Re: cant contact HAI
mmm i will explain how did all happen cos i dont wanna give bad name to HAI.. i ordered the 7th, days passed by and i asked them about my order, they said theyd been busy these last days of december (TRICKY......
) and they were about to send it.. days passing by again, then i got a mail from HAI sayin UPS brought the order back to HAI because there was a problem with my direction. A pretty stupid problem if you ask me, there were strange Â's in the middle of the numbers in my direction but if you remove those A's you can clearly see the direction. Anyway i fixed the problem and HAI said they would send the package again to UPS as soon as posible. Its been 2 weeks since that last mailing and well.. i know it can take 1 more week but i want to know wheres the package NOW, at this exactly moment
thats all
03-05-2009, 12:07 PM
#17
Registered User
Join Date: Aug 2005
Location: Berlin, Germany
Age: 43
Posts: 2,353
Re: cant contact HAI
no I meant YOU should use an alternative email address, my firend had an AOL email address and often it didnīt come through, he had the same problems with other shops.
Markīs email addy works fine...mark@haibikeshop.com
try an alternative email from a different provider to contact him
2 weeks is nothing for an international order, maybe the customs keep your package, you should wait another 2 week before you get impatient, those customs ************* work slow.
Markīs email addy works fine...mark@haibikeshop.com
try an alternative email from a different provider to contact him
2 weeks is nothing for an international order, maybe the customs keep your package, you should wait another 2 week before you get impatient, those customs ************* work slow.
03-05-2009, 12:15 PM
#18
I Have Too Much Free Time
Join Date: Oct 2002
Location: Bangor, ME
Age: 45
Posts: 16,003
Re: cant contact HAI
no I meant YOU should use an alternative email address, my firend had an AOL email address and often it didnīt come through, he had the same problems with other shops.
Markīs email addy works fine...mark@haibikeshop.com
try an alternative email from a different provider to contact him
2 weeks is nothing for an international order, maybe the customs keep your package, you should wait another 2 week before you get impatient, those customs ************* work slow.
Markīs email addy works fine...mark@haibikeshop.com
try an alternative email from a different provider to contact him
2 weeks is nothing for an international order, maybe the customs keep your package, you should wait another 2 week before you get impatient, those customs ************* work slow.
03-05-2009, 12:31 PM
#19
El Mas Puto Del Lugar
Thread Starter
Join Date: May 2004
Location: Barcelona, Spain
Age: 38
Posts: 4,300
Re: cant contact HAI
no I meant YOU should use an alternative email address, my firend had an AOL email address and often it didnīt come through, he had the same problems with other shops.
Markīs email addy works fine...mark@haibikeshop.com
try an alternative email from a different provider to contact him
2 weeks is nothing for an international order, maybe the customs keep your package, you should wait another 2 week before you get impatient, those customs ************* work slow.
Markīs email addy works fine...mark@haibikeshop.com
try an alternative email from a different provider to contact him
2 weeks is nothing for an international order, maybe the customs keep your package, you should wait another 2 week before you get impatient, those customs ************* work slow.
yeah a track number would be fine... one of the last times we mailed he said he would give me the tracking number in a few hours or the next day the latest, but it never happened
I dont mind, really, he could forgot about that and i dont care its allright.... but now yes i would like to get that number or a confirmation that package has been sent. Im mailing to marks mail tonight its all fine.
03-05-2009, 02:46 PM
#20
Registered User
Join Date: Mar 2004
Location: texas or vegas... hell i dont know.
Posts: 971
Re: cant contact HAI
I called them yesterday to ask about my upper fairing stay... They called 905 for me and called me back within 10 minutes with the answer i needed. 
this is the number i have for them, maybe use Skype to call them without spending a fuckton of money?
407-286-3028
this is the number i have for them, maybe use Skype to call them without spending a fuckton of money?
407-286-3028
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