Anyone having problems with H.A.I?
#41
Registered User
Thread Starter
Join Date: Feb 2008
Location: Mount Dora, Florida, US
Age: 38
Posts: 163
Re: Anyone having problems with H.A.I?
Here we go again, they sent me that email on Thursday telling me they would let me know if my sprockets where in a box they were getting. It is Monday and i have gotten no responding email.
#42
Re: Anyone having problems with H.A.I?
407.447.1176
#44
Registered User
Thread Starter
Join Date: Feb 2008
Location: Mount Dora, Florida, US
Age: 38
Posts: 163
#45
Re: Anyone having problems with H.A.I?
Well, my update is good. I called them a few minutes agao, they had ALREADY OVERNIGHTED THE CORRRECT ONE TODAY! :YEAH I should see it tommoro. The also agreed to reimburse me for the overnight fees i originally paid. He said he's gonna include a UPS label for returing the old adaptor, but wouldnt make a big deal out of it if i didnt send it back - Im def sending the old one back. They were good enough to correct the prob and reimburse my $, I aint out to rob no one...
Timleg, good luck.. Thats also the number i used to call them today and got thru.. Just gotta keep tryin
Timleg, good luck.. Thats also the number i used to call them today and got thru.. Just gotta keep tryin
#46
Re: Anyone having problems with H.A.I?
"Ringmaster72
Registered User
Join Date: May 2004
Location: Felton, DE
Age: 27
Bike: 05' 636 / 06' 636 / 05' GSXR 600(GSXRs Suck ****)"
WTF Tim, i thought we worked this GiXXer **** out!?!?
Registered User
Join Date: May 2004
Location: Felton, DE
Age: 27
Bike: 05' 636 / 06' 636 / 05' GSXR 600(GSXRs Suck ****)"
WTF Tim, i thought we worked this GiXXer **** out!?!?
#47
Re: Anyone having problems with H.A.I?
It'll be worked out as soon as I can somebody to take the POS off my hands, LMAO.
#49
Re: Anyone having problems with H.A.I?
Well, my update is good. I called them a few minutes agao, they had ALREADY OVERNIGHTED THE CORRRECT ONE TODAY! :YEAH I should see it tommoro. The also agreed to reimburse me for the overnight fees i originally paid. He said he's gonna include a UPS label for returing the old adaptor, but wouldnt make a big deal out of it if i didnt send it back - Im def sending the old one back. They were good enough to correct the prob and reimburse my $, I aint out to rob no one...
Timleg, good luck.. Thats also the number i used to call them today and got thru.. Just gotta keep tryin
Timleg, good luck.. Thats also the number i used to call them today and got thru.. Just gotta keep tryin
#50
Re: Anyone having problems with H.A.I?
And i dont have any reason to doubt that. Again, 1st experience ever with them. Just frustrated wit the situation. From all the post backin them, im sure i wont have any probs gettin this corrected. But, again, 1st experience, antsy to get the product, get all the tools out to install, only to find out it wont work - Just frustrating. But i will re-state the situation. It was late by the time the order went thru (cuz my cc info didnt come thru their system 4 some reason) and Joe made sure my order went out that day anyway! Im not doubtin their staff or store... But Im just a customer stuck w/ a product i cant use - $200 later. Again, i aint tryin to trash the store, just statin my circumstances.. I hope everyone reads this and sees wat i sayin ....
Last edited by JMFT-Stunts; 08-18-2008 at 11:38 PM. Reason: Highlitin needed info
#51
Re: Anyone having problems with H.A.I?
Ringmaster72
Registered User
Join Date: May 2004
Location: Felton, DE
Age: 27
Bike: 05' 636 (4 SALE) / 06' 636 (4 SALE) / 05' GSXR 600(GSXRs R the **** - UNSTOPABLE, UNBREAKABLE, LOVE MINE!!!! )
Gender: Male
:YEAH :YEAH :YEAH :YEAH :YEAH
#52
#54
Re: Anyone having problems with H.A.I?
if hai doesnt want to be put on blast..then maybe they should get they **** together..being punctual about shipping obviously is not something they take serious...i know a lot of peeps who have the same problem with hai including myself..i had to wait 3 months for a fuckn 12 bar..i emailed them twice after the 1st month ..and when i finally called them they admitted somebody fuckd up and forgot to ship it out for 2 months..like wtf??..everybody human but to have the same reoccurring problem is just carelessness..funny thing they threw in a free hai shirt for the inconvenience thinking it makes up 4 the time spent waiting.fuckn ****..
#57
Re: Anyone having problems with H.A.I?
if hai doesnt want to be put on blast..then maybe they should get they **** together..being punctual about shipping obviously is not something they take serious...i know a lot of peeps who have the same problem with hai including myself..i had to wait 3 months for a fuckn 12 bar..i emailed them twice after the 1st month ..and when i finally called them they admitted somebody fuckd up and forgot to ship it out for 2 months..like wtf??..everybody human but to have the same reoccurring problem is just carelessness..funny thing they threw in a free hai shirt for the inconvenience thinking it makes up 4 the time spent waiting.fuckn ****..
#58
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Thread Starter
Join Date: Feb 2008
Location: Mount Dora, Florida, US
Age: 38
Posts: 163
Re: Anyone having problems with H.A.I?
oh and here it is on Tuesday and i still haven't heard anything from last Thursdays email telling me they were going to check the vortex order and get back to me. I mean how hard is it to tell me that no he haven't got them in.
#59
#60
Re: Anyone having problems with H.A.I?
I am 100% positive Joe will make it right 4 you... Real good dude..Real good shop.....
Your just a ******* HOMO..........
yeah i called them out by asking if anyone else was having current problems with them.
oh and here it is on Tuesday and i still haven't heard anything from last Thursdays email telling me they were going to check the vortex order and get back to me. I mean how hard is it to tell me that no he haven't got them in.
oh and here it is on Tuesday and i still haven't heard anything from last Thursdays email telling me they were going to check the vortex order and get back to me. I mean how hard is it to tell me that no he haven't got them in.
I understand all the frustration sometimes... I worked there for almost 2 years and YES... I fucked up alot of orders and always took the blame for it... Its funny everyone here wants to complain and say "HAI Fucuked up my order" As a shop that employs and supports so many riders like all you you would think they might get a little break.?.? But remember the next show or comp you do.. hey the guys from HAI are probally doing one also..
**** happens we spent 4 days with only 3 guys moving the entire shop Joe Vertical just had surgery and Mark was back and forth between the new and old shop everyday for the entire week about 14-20hrs a day...
All I am sayin is cut the guys some slack its already a hard business to be in and they clearly do it better than anyone around....